• 1.Who we are?
• 2. What Personal Information Do We Collect?
• 3. How Do We Use Your Personal Data, for What Purposes and on What Grounds?
• 4. Who do we disclose your personal data to?
• 5. Transfer of personal data across borders.
• 6. How long do we store your personal data?
• 7. Security of the data processing
• 8. Rights of the Data Subjects
• 9. Changes to this Privacy Policy
• 10. Contact
• 11. Google Analytics

⇮ 1. Who we are?

Greek Link connecting destination & dmc and GTL GREEN LINE definition of style (hereinafter referred to as the “Company” or the “Data Controller” or “we” or “our”), a limited partnership with its headquarters at 187, Siggrou Ave., Athens, Greece, is a travel, tourist and transportation services provider, that serves corporate and individual client travel and transport needs and offers other travel and tourist related services (“Services”). In order to deliver to you the Services that you request, it is necessary for us to collect and process your personal information.

This Privacy Policy (hereinafter referred to as the “Policy”) applies to information we collect about you either through your use of the Company websites (hereinafter referred to as the “Site(s)”) or through other means. Please be aware that the server(s) that make(s) this Site available, may be located outside the country from which you accessed this site, but we will collect, process and use personal information only in accordance with this Policy and as required by the applicable national and European law, in the place in which we operate.

The Policy explains what type of personal data or other personally identifiable information we, as data controllers, may gather during your use of this Site and/or the Services, how and why we gather your information, what we use your personal information for, when and to whom we might share and disclose your personal information, as well as about how you can manage your personal information and exercise your rights regarding the processing of the information, as envisaged under the European General Data Protection Regulation (“GDPR”).

We care about your Privacy and it is our commitment and the highest priority to protect the security and integrity of your personal data.

⇮ 2. What Personal Information Do We Collect?

In the course of providing our Services, we collect, use and disclose personal data. Personal data is any information that can be used to identify you, directly or indirectly through the use and combination of other identifiable information.

We collect and further process your personal data as provided to us a) either directly by you through the completion of a form provided by the Company through its Site(s), through your registration or creation of an account or through other means, or b) indirectly through a business client or travel sponsor or agent or an employer (i.e. a company which you are an employee of or are otherwise traveling or attending a meeting on behalf of), as the case may be, in order to provide you with the products and services you have requested. In most of the cases, the information consists of:
    • Full Name
    • Email Address
    • Postal Address
    • Phone Number

We may collect other information to assist you with your travel and transportation plans including but not limited to, passport number, driving license or other government-issued identification number, date of birth, gender, dietary restrictions, health/medicine restrictions, disabilities, arrival and departure locations and times, airline, hotel or car rental, frequent loyalty numbers, emergency contact numbers and contact details, and other related travel information.

⇮ 3. How Do We Use Your Personal Data, for What Purposes and on What Grounds?

We collect and use your personal data for specified, explicit and legitimate purposes as described in this Policy, that are justified under EU and national data protection laws, and do not process your personal data further in a manner that is incompatible with those purposes and those data protection laws.
In particular:
Offering goods and services to you. We use the personal information we have collected in order to provide the products and services you have chosen, to process payments, or to manage and develop our business and operations, including:
    • Establishing, managing and terminating business relations with you (e.g. organize, complete and administer travel/meeting/transportation/event reservations, assist in managing the travel/meeting/transport/event);
    • Reviewing the products and services that we provide to you and managing our business needs (e.g. monitoring, analyzing and improving our Services and the Sites’ performance and functionality);
    • Informing you of our products and services other than those that you have specifically requested;
    • Responding to your comments or requests for information and providing you customer service and support;
    • Investigating and preventing fraudulent activities, unauthorized access to the services and other illegal activities;
    • Protecting us against error, fraud, theft, and damage to our goods and property;
    • Enabling us to comply with applicable law or regulatory requirements;
    • For any other purposes about which we notify customers and users; and     • For any other reasonable business purpose.

Email communications: If you send us an email with questions or comments, we may use your email address to respond to your questions or comments, and we may save your questions or comments for future reference. We may email you when:
    • You have applied for employment with us;
    • You request information about our company;
    • In relation to purchases that you have made from us and to services that you have used from us (e.g. informing you of updates to our websites and applications and updates and changes to our products or services);
    • You consented to being contacted by email for a particular purpose;
    • We are sending you information about our other products and services, offers, promotions and our newsletters, if this is in accordance with your marketing preferences. However, you will always be able to opt out of such communications at any time.

For the abovementioned purposes, we process your personal data on the following grounds:


If you are a customer, an agent, a business client or a job applicant, the personal information we hold and use is necessary for the performance of our services contract or independent agreement or other agreement to which you are a party, or to perform the services you have otherwise requested.

If you are a prospective customer, the personal information we collect and use is necessary for our legitimate business interests, especially in enforcing the terms of our Sites and Services, in managing our everyday business needs, in providing you with information about the services we offer, and about which you have expressed an interest or that we believe will be of benefit to you. Where appropriate, we will obtain your consent at the time we communicate with you.
In some cases, our ground for collecting and processing the information is because you have expressly consented to our collection and use of your personal information.
We may also use your personal data in order to comply with a legal obligation to which the Company is subject to and for the fulfillment of statutory obligations (e.g. compliance with tax procedures, AML procedures etc.)

⇮ 4. Who do we disclose your personal data to?

We do not sell or rent, or exchange or transfer your Personal Data or personally identifiable Information that have been collected by us, as part of a customer list or similar transaction, to any third party. As described in this Policy, we may share your personal information with one or several of our business partners to make an initial determination of the services you may need, to otherwise organize and facilitate our business operations, or to process your employment application. We also share your personal information, as necessary, with airlines, hotels, museums, restaurants and other providers for whose services you have requested our assistance and intervention, for booking/ticketing and administrative purposes. We may also share your information to protect and defend the rights and property of our Company.

Third Party Providers: We may use third parties to assist in fulfilling your service requests, or providing other important information to you or to process personal data on our behalf and in accordance with our instructions only. We require all such service providers to act in compliance with this Privacy Policy, our instructions and the applicable data protection laws. We may also share your personal information with third parties, including our affiliates, or with employees, agents, consultants and other parties who require the information to assist us to establish, maintain and manage our business relationship with you and fulfill and support our Services. Furthermore, we may share your personal information with our partners and affiliates to promote other services to you that you might like or to show you ads in which you might be interested.

Email Communications: We may share your email contact information with our partners to assist with the marketing of our products and services. You may unsubscribe from receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of any marketing emails we send, or by sending a relevant email to us. However, we reserve the right to send you transactional emails such as customer service communications in connection with the products or services you have purchased.

Transfer of Assets: We do not sell or lease personal information or provide a list of our customers to third parties. However, in the context of the continuous development of our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the information we have about you will be transferred to and used by this acquiring entity. Additionally, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Emergency Situations – Relevant Authorities: We may also use or disclose your personal data, if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with any legal process served on us; (b) comply with a judgment or Court decision; (c) protect and defend our rights or property, the Site(s) or our clients/ end-users, and (d) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the clients or the public. This includes exchanging information with other companies and organizations and / or authorities that apply the law on detection and protection against fraudulent activities, fraud, threats to a person's physical health, or as otherwise prescribed by law. Payment Providers and other financial institutions: We may share your personal data with third party credit card companies and payment collection and processing companies for the fulfillment of your purchase of our products or services, or for the processing of a refund.

We may also share your personal information with relevant financial institutions, if we think it is absolutely necessary for fraud prevention and detection purposes.

⇮ 5. Transfer of personal data across borders.

When sharing with or disclosing personal data to other parties, including the Company’s related companies, affiliates, partners, subcontractors, agents who provide Services and maintain facilities, your personal data may be transferred to countries with data protection laws providing a lower standard of protection for your personal data than the one provided under EU and national law.

We take the security of your data seriously and will transfer your personal data in compliance with applicable data protection laws, including having adequate mechanisms in place to protect your personal data when it is transferred internationally (i.e. Model Clauses, data protection agreements, etc.).

If you have questions or wish to obtain more information about the international transfer of your personal data or the implemented safeguards, please contact us as provided in this Policy.

⇮ 6. How long do we store your personal data?

We retain your personal data only for the period that is necessary to fulfill the purposes for which we collected them, as outlined in this Privacy Policy, unless a longer retention period is required by applicable national and European law. When determining how long to store your personal data, we take into account the necessity of the personal data for the provision of our Services, the compliance with laws and regulations (such as but not limited to tax, insurance and employment laws), including data protection laws, as well as the fulfilment of our legal obligations. We may also store your data for so long as necessary so as to investigate or defend against potential legal claims. When retention of your personal data is no longer necessary, the data will be deleted or aggregated for statistical and analytical purposes.

⇮ 7. Security of the data processing

We store your personal data securely on our servers, which are managed internally as well as with third party storage providers.

We maintain the appropriate technical and organizational security measures so as to protect the personal data that we hold on our networks and systems, from unauthorized access, disclosure, alteration, misuse, loss and destruction. The security measures include physical, technical, administrative, electronic and procedural safeguards, firewalls, data encryption, physical access controls to our data centres and information access authorisation controls. Our security procedures also mean that we may occasionally request proof of identity, in order to verify your identity before communicating with you or disclosing any personal information to you.

Please understand, however, that while we try our best to safeguard your Personal Data, once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

⇮ 8. Rights of the Data Subjects

We believe you should have choices as to the exercise of your rights regarding the collection, use and sharing and disclosure of your personal data.

Access and control of your information: To the extent permitted by and as envisaged under the applicable law, you have the right to access your personal data and confirm the processing of your personal data. You can request for an overview of your personal information by sending us an email at the following address info@greeklink.gr. Please write "Personal Information Request" on your e-mail so as for us to be able to speed up the process.

Correction, Erasure, Restriction of, Object to Processing, Data Portability: You may also contact us if you believe that the personal information we have about you is incorrect, if you wish to correct your personal data, if you wish to restrict the processing of your personal data, or the erasure of your personal data, or if you believe that we no longer have the right to use your personal data, if you wish to exercise, where applicable, the right to data portability of your personal data, or if you have any other questions about how your personal information is used or about this Privacy Policy.

Please send us an email or letter using the following contact details info@greeklink.gr. We will handle your request in accordance with applicable European and national data protection laws.

Emails and Other Communications: If you would like to alter the type of communications you receive from us, including opting out of promotional communications from us, you may do so at any time by following the opting-out links at the bottom of our emails.